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What is Social Media?
     And why do we care?
  8.05.2010 - HR Implications of Social Media



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Presentation by:




http://www.thehumanracehorses.com/2010/07/23/socially-irresponsible-what-the-fk-is-social-media-now/
Presentation by:
Much more than just Facebook...


                          Presentation by:




What is Social Media?

Basic Definition: Any website, application, platform other web or mobile-based service that includes a social ‘functionality ' or
'Web 2.0' philosophy that allows not only people to connect and communicate – but applications as well (open source
technology).

It’s important to think about Social Media in Terms of a CONVERSATION. Regardless of whether you are using a tool for
networking, blogging, sharing images, signing up for events (or hosting events), Every component of this landscape involves
conversation: Either Person-to-Person (On AND offline), Device-to-Device, Network-to-Network, Group-to-Group… You see
where this is going.

Everything “Social” is connected. Every piece of information and/or discussion is part of the CONVERSATION.

PART OF YOUR BRAND.

This includes blogs, social networks, social news, wikis, rss,
Use of Online Social Networks
                                Use of Online Social Networks                     Nearly 80% of organizations use a social networking site
                                                                           for recruiting purposes, with LinkedIn and Facebook leading the pack
                                     Overall Usage of Social Networking Sites for Recruiting                                     Usage of Specific Social Networking Sites for Recruiting
                                                   Percentage of Organizations Using Tools                                                    Percentage of Organizations Using Tools


                                    Do Not Use Any Social
                                      Networking Tools                                                                LinkedIn                                                                       78.6%
                                                                                                                     Facebook                                        44.0%
                                                            21.4%                                                    MySpace                        25.0%
                                                                                                                       JobFox                   21.4%
                                                                                                                         Ning                   21.4%                           More than three-quarters of recruiting
                                                                                 78.6%                                                                                          organizations use LinkedIn and more than
                                                                                            Use Social             SelectMinds                  21.4%                           two-fifths of organizations use Facebook.
                                                                                         Networking Tools
                                                                                                                         Ryze                 17.9%

                                    n = 84.
                                                                                                                        Other          3.6%
                                                                                                                             0.0%                                     50.0%                                        100.0%
                                                                                                                             n = 66.


                                                                                              Insight into the Audience
                  Nearly 80% of more than 35 million and 150 million users, respectively, LinkedInsite for recruiting purposes,
                            • With organizations use a social networking and Facebook lead other social networking tools
                  with LinkedInbe appropriate for their branding,recruiting organizations ficonversion efforts. settings of both of these networks
                              in usage by recruiting teams. Many
                              to and Facebook leading the pack.   sourcing, and candidate
                                                                                           nd the audience and

                                              • Recruiting teams find that activity among the MySpace audience is more oriented around personal networking and
                                                music sharing. Therefore, recruiting efforts within MySpace have been more limited compared to LinkedIn and Facebook.
                                              • Aside from the top three social networking sites (LinkedIn, Facebook, and MySpace), less than 25% of organizations use other
                                                social networking tools. These tools have yet to reach critical mass among job seekers, and usage for recruiting has been sparse.
                 Presentation by:
                                              • For more information on the tools listed, see the online social networks vendor descriptions.


                                                                                                                                                Source: Web 2.0 Technology and Tools Effectiveness Survey; Recruiting Roundtable research.



With more than 35 million and 150 million users, respectively, LinkedIn and Facebook
                   !!"#$%&%'( © 2009 Corporate Executive Board. All Rights Reserved.                           1



lead other social networking tools in usage by recruiting teams. Many recruiting
organizations find the audience and settings of both of these networks to be
appropriate for their branding, sourcing, and candidate conversion efforts

Recruiting teams find that activity among the MySpace audience is more oriented
around personal networking and music sharing. Therefore, recruiting efforts within
MySpace have been more limited compared to LinkedIn and Facebook

Aside from the top 3 social networking sites (LinkedIn, Facebook, Myspace), less than
25% of organizations use other social networking tools. These tools have yet to reach
critical mass among job seekers, and usage for recruiting has been sparse.
Effectiveness of Social Networks
                                                                                         Recruiters find LinkedIn effective for all the major recruiting process
                                                                                               Effectiveness of Social Networks
                                                                                        activities, while results for the other online social networks are mixed
                                                                                       Recruiters find LinkedIn effective for all the major recruiting process
                                                                                     Effectiveness Organizations Rating Tool Effective*
                                                                                                           of Social Networks
                                                                                                    Effectiveness of Social Networks at Major Recruiting Activities
                                                                                       activities, while results for the other online social networks are mixed

         Effectiveness of Social Networks                                70.7%
                                                                                             Percentage of
                                                                           Recruiters find LinkedIn effective forMajorthe major recruiting process
                                                                                        Effectiveness of Social Networks at all Recruiting Activities
                                                                          activities, while results for the other Rating Tool social networks are mixed
                                                                                                 Percentage of Organizations online Effective*
                                                                                                                                                                                                                                           Branding
                                                                                                                                                                                                                                          Sourcing
                                                                       70.7%                                                                                                                                                      Branding
                                                                                                    Effectiveness of Social Networks at Major Recruiting Activities                                                                       Converting
                                                                                                                                                                                                                                  Sourcing
                                                               51.0%               51.1%
                                                                                                                  Percentage of Organizations Rating Tool Effective*                                                              Converting
                                                              51.0%              51.1%                39.3%                             40.0%
                                                         70.7%                               36.7%                       37.5%                                                          37.5%                                                      Branding
                                                                                                                 33.3%                          33.3%
                                                                                                   39.3%                            40.0%                 28.6%                28.6%                                                               Sourcing
                                                                                          36.7%                      37.5%                                                      37.5%
                                                                                                              33.3%                         33.3%                                                               23.1%                              Converting
                                                                                                                                 20.0%              28.6%         20.0%   28.6%                        18.8%
                                              51.0%                  51.1%                                                                                                                             23.1%                               14.3%
                                                                                                                             20.0%                          20.0%         10.0%                  18.8%
                                                                                                                                                                                                  7.1%                          14.3%
                                                                                          39.3%                                  40.0%                              10.0%
                                                                               36.7%                             37.5%                                                                  37.5%
                                                                                                                                                                                          7.1%                               0.0% 0.0%
                                                                       LinkedIn                      33.3%
                                                                                                    Facebook                     Ning       33.3% SelectMinds                  Jobfox                 MySpace                       Ryze
                                                                                                                                                                                                                   0.0% 0.0%
                                                               n = 58.
                                                                                                                                                   28.6%                      28.6%
                                                                     LinkedIn                    Facebook                    Ning               SelectMinds               Jobfox                MySpace                    Ryze
                                                                                                                                                                                                                   23.1%
                                             n = 58.                                  20.0%                         20.0%                                18.8%
                                                                        Differentiating Features of Notable Online Social Networking Sites                                             14.3%
                         Internal and External Candidate-Focused Sites Features of Notable Online Social Networking Sites
                                                     Differentiating                                                         10.0%
                                                                                                                       Alumni- and Employee-Focused Sites
                                                                                                                                                    7.1%            Mutual Job Matching Sites
                         • Overall, LinkedIn, with 35 million professionals as part of their network, ranked Alumni- and Employee-Focused Sites
                         Internal and External Candidate-Focused Sites                                                 • SelectMinds, a social network that Mutual Job Matching Sitescareer site
                                                                                                                                                                    • Jobfox, an online
                                                                                                                                                                         0.0% 0.0%
                         • Overall, branding, with 35 millionconverting candidates. their network, ranked
                           first for LinkedIn, sourcing, and professionals as part of                              • SelectMinds, a social network that for • Jobfox,thatonline career site
                                                                                                                         offers organizations a platform               an matches candidates
                           Facebook, a personal social site with more than 150 million active users, scored well offers organizations a platform for MySpacethat matches candidates on previous
                                         LinkedIn              Facebook
                         • first for branding, sourcing, and converting candidates.     Ning               SelectMinds building alumni and other employee
                                                                                                                                   Jobfox                                       Ryze
                                                                                                                                                                      to recruiters based
                           across n = areas and social than MySpace, a similar personal social networking tool. building alumni andscored employee
                         • Facebook, 58.personalhighersite with more than 150 million active users, scored well
                                   all a                                                                                 networks, also other well for         to recruiters experiences and career
                                                                                                                                                                      work based on previous
                         • across a social network that offers a platform for individuals or organizations
                           Ning, all areas and higher than MySpace, a similar personal social networking tool.      networks, also relativewellsome
                                                                                                                         branding scored to for                work experienceshelpscareer
                                                                                                                                                                      interests, and facilitate
                         • Ning, a social network that offersand maintain social networks of their own, scored
                           to independently build, brand, a platform for individuals or organizations               branding relative social networks.
                                                                                                                         of the other to some                  interests, helps facilitate networking
                                                                                                                                                                      introductions and
                                                        Differentiating Features of Notable Online Social Networking Sites
                           high for branding and brand, and candidates (higher than all of the social networks of the other social networks.
                           to independently build, converting maintain social networks of their own, scored                                                    introductionsrelatively effective for
                                                                                                                                                                      and is and networking
                                                                                                                                                                      converting candidates.
                                                                                                                                                               and is relatively effective for
                           with the exception of LinkedIn).
                           high for branding and converting candidates (higher than all of the social networks
                                                                                                                                                               converting candidates.
              Internal and External Candidate-Focused Sites
                           with the exception of LinkedIn).                                                          Alumni- and Employee-Focused Sites                  Mutual Job Matching Sites

 Recruiters branding, sourcing,millioneffectivepart of their network, ranked recruiting process activities, online career site
          first for find LinkedIn
        • Overall, LinkedIn, with 35          professionals as
                                                               for all the major • SelectMinds, a socialanetwork that
                                       and converting candidates.                                 offers organizations platform for
                             * The height of the bars in the chart indicate the percentage of organizations
                                                                                                                                     • Jobfox, an
                                                                                                                                       that matches candidates                              Source: Web 2.0 Technology and Tools Effectiveness Survey; Recruiting Roundtable research.
                             * that height the particularthe chart indicate the percentage of organizations
                               The rated of the bars in tool very effective or effective.                                                                                           Source: Web 2.0 Technology and Tools Effectiveness Survey; Recruiting Roundtable research.
        • Facebook, a personal social site with more than 150 million active users, scored well 2 building alumni and other employee   to recruiters based on previous
 while results for the than MySpace, a similar personal socialnetworks are mixed. well for
                                      other online social networking tool. networks, also scored
                               that rated the particular tool very effective or effective.
                             !!"#$%&%'( © 2009 Corporate Executive Board. All Rights Reserved.
                                                                                             2
                             !!"#$%&%'( © 2009 Corporate Executive Board. All Rights Reserved.
          across all areas and higher                                                                                                  work experiences and career
              • Ning, a social network that offers a platform for individuals or organizations                                                                    branding relative to some                                         interests, helps facilitate
                to independently build, brand, and maintain social networks of their own, scored                                                                  of the other social networks.                                     introductions and networking
                high for branding and converting candidates (higher than all of the social networks                                                                                                                                 and is relatively effective for
                with the exception of LinkedIn).                                                                                                                                                                                    converting candidates.


Presentation by:
          * The height of the bars in the chart indicate the percentage of organizations                                                                                                    Source: Web 2.0 Technology and Tools Effectiveness Survey; Recruiting Roundtable research.
            that rated the particular tool very effective or effective.
          !!"#$%&%'( © 2009 Corporate Executive Board. All Rights Reserved.                                                                           2
‣   50 million+ users
            ‣   Average Age: 40+
            ‣   68% of members earn more
                than $60,000
            ‣   80% are college or graduate
                school educated
            ‣   54% Male — 46% Female
            ‣   84% Caucasian — 8% Asian




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‣   500 million+ users
            ‣   Average Age: 27
            ‣   58% of members earn
                more than $60,000
            ‣   43% college or grad
                school educated
            ‣ 46% Male — 54% Female
                                       “ Doing a Facebook background check may give you a truer
            ‣   78% Caucasian —
                                       indication of the type of person you are about to hire.”
                11% African-American                                  - David Rollo, SVP Digital/Social Meida




Presentation by:
Career Site: Keys to Maximizing
              ‣ Invest in SEO and SEM to drive traffic to your career website
              ‣ Compete for talent at the moment of search
              ‣ Ensure your career website is on the 1st page of results for:

                   ➡   “Your Company Name” Jobs — General Electric Jobs
                   ➡   “Your City” Jobs — Dayton Jobs
                   ➡   “Your Industry” Jobs — Manufacturing Jobs
                   ➡   “Job Title(s) You Recruit For” Jobs — Marketing Jobs


 If you’re not on the 1st page of search results, you might as well not exist.



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What’s your relationship?




                   Broadcasting   Interacting   Engaging




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How will social media
                   impact your business?
                                       Relationship-        Entire
             Control    Transparency     building        organization     Culture
                       becomes more      provides
              Shifts      important    competitive
                                                       becomes part of
                                                       the conversation   changes
                                        advantage




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According to                              in 2010...




                   40.8%                     26.2%
 CMO’s investing in social media to build brand awareness



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Making room for innovation

                                        Human Resources, Marketing,
                                    Public Relations, and Communications
                                       are coming together to embrace
                                       employee participation, increase
                                     collaboration and trust that enables
                                     companies to confidently empower
                                      the voices that shape their brand.
                   @hellojustinoh


                                                                             Human Resources, Marketing,
                                                                                 Public Relations and
                                                                              Communications are coming
Presentation by:                                                             together to embrace employee
                                                                                  participation, increase
                                                                            collaboration and trust that enable
                                                                            companies to confidently empowe
                                                                            the voices that shape their brand
Facebook Page: Careers at The Pepsi Bottling Group


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Twitter: @TwitJobsGA


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Final Thoughts . . .

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Social media hrlf final

  • 1. What is Social Media? And why do we care? 8.05.2010 - HR Implications of Social Media Presentation by:
  • 4. Much more than just Facebook... Presentation by: What is Social Media? Basic Definition: Any website, application, platform other web or mobile-based service that includes a social ‘functionality ' or 'Web 2.0' philosophy that allows not only people to connect and communicate – but applications as well (open source technology). It’s important to think about Social Media in Terms of a CONVERSATION. Regardless of whether you are using a tool for networking, blogging, sharing images, signing up for events (or hosting events), Every component of this landscape involves conversation: Either Person-to-Person (On AND offline), Device-to-Device, Network-to-Network, Group-to-Group… You see where this is going. Everything “Social” is connected. Every piece of information and/or discussion is part of the CONVERSATION. PART OF YOUR BRAND. This includes blogs, social networks, social news, wikis, rss,
  • 5. Use of Online Social Networks Use of Online Social Networks Nearly 80% of organizations use a social networking site for recruiting purposes, with LinkedIn and Facebook leading the pack Overall Usage of Social Networking Sites for Recruiting Usage of Specific Social Networking Sites for Recruiting Percentage of Organizations Using Tools Percentage of Organizations Using Tools Do Not Use Any Social Networking Tools LinkedIn 78.6% Facebook 44.0% 21.4% MySpace 25.0% JobFox 21.4% Ning 21.4% More than three-quarters of recruiting 78.6% organizations use LinkedIn and more than Use Social SelectMinds 21.4% two-fifths of organizations use Facebook. Networking Tools Ryze 17.9% n = 84. Other 3.6% 0.0% 50.0% 100.0% n = 66. Insight into the Audience Nearly 80% of more than 35 million and 150 million users, respectively, LinkedInsite for recruiting purposes, • With organizations use a social networking and Facebook lead other social networking tools with LinkedInbe appropriate for their branding,recruiting organizations ficonversion efforts. settings of both of these networks in usage by recruiting teams. Many to and Facebook leading the pack. sourcing, and candidate nd the audience and • Recruiting teams find that activity among the MySpace audience is more oriented around personal networking and music sharing. Therefore, recruiting efforts within MySpace have been more limited compared to LinkedIn and Facebook. • Aside from the top three social networking sites (LinkedIn, Facebook, and MySpace), less than 25% of organizations use other social networking tools. These tools have yet to reach critical mass among job seekers, and usage for recruiting has been sparse. Presentation by: • For more information on the tools listed, see the online social networks vendor descriptions. Source: Web 2.0 Technology and Tools Effectiveness Survey; Recruiting Roundtable research. With more than 35 million and 150 million users, respectively, LinkedIn and Facebook !!"#$%&%'( © 2009 Corporate Executive Board. All Rights Reserved. 1 lead other social networking tools in usage by recruiting teams. Many recruiting organizations find the audience and settings of both of these networks to be appropriate for their branding, sourcing, and candidate conversion efforts Recruiting teams find that activity among the MySpace audience is more oriented around personal networking and music sharing. Therefore, recruiting efforts within MySpace have been more limited compared to LinkedIn and Facebook Aside from the top 3 social networking sites (LinkedIn, Facebook, Myspace), less than 25% of organizations use other social networking tools. These tools have yet to reach critical mass among job seekers, and usage for recruiting has been sparse.
  • 6. Effectiveness of Social Networks Recruiters find LinkedIn effective for all the major recruiting process Effectiveness of Social Networks activities, while results for the other online social networks are mixed Recruiters find LinkedIn effective for all the major recruiting process Effectiveness Organizations Rating Tool Effective* of Social Networks Effectiveness of Social Networks at Major Recruiting Activities activities, while results for the other online social networks are mixed Effectiveness of Social Networks 70.7% Percentage of Recruiters find LinkedIn effective forMajorthe major recruiting process Effectiveness of Social Networks at all Recruiting Activities activities, while results for the other Rating Tool social networks are mixed Percentage of Organizations online Effective* Branding Sourcing 70.7% Branding Effectiveness of Social Networks at Major Recruiting Activities Converting Sourcing 51.0% 51.1% Percentage of Organizations Rating Tool Effective* Converting 51.0% 51.1% 39.3% 40.0% 70.7% 36.7% 37.5% 37.5% Branding 33.3% 33.3% 39.3% 40.0% 28.6% 28.6% Sourcing 36.7% 37.5% 37.5% 33.3% 33.3% 23.1% Converting 20.0% 28.6% 20.0% 28.6% 18.8% 51.0% 51.1% 23.1% 14.3% 20.0% 20.0% 10.0% 18.8% 7.1% 14.3% 39.3% 40.0% 10.0% 36.7% 37.5% 37.5% 7.1% 0.0% 0.0% LinkedIn 33.3% Facebook Ning 33.3% SelectMinds Jobfox MySpace Ryze 0.0% 0.0% n = 58. 28.6% 28.6% LinkedIn Facebook Ning SelectMinds Jobfox MySpace Ryze 23.1% n = 58. 20.0% 20.0% 18.8% Differentiating Features of Notable Online Social Networking Sites 14.3% Internal and External Candidate-Focused Sites Features of Notable Online Social Networking Sites Differentiating 10.0% Alumni- and Employee-Focused Sites 7.1% Mutual Job Matching Sites • Overall, LinkedIn, with 35 million professionals as part of their network, ranked Alumni- and Employee-Focused Sites Internal and External Candidate-Focused Sites • SelectMinds, a social network that Mutual Job Matching Sitescareer site • Jobfox, an online 0.0% 0.0% • Overall, branding, with 35 millionconverting candidates. their network, ranked first for LinkedIn, sourcing, and professionals as part of • SelectMinds, a social network that for • Jobfox,thatonline career site offers organizations a platform an matches candidates Facebook, a personal social site with more than 150 million active users, scored well offers organizations a platform for MySpacethat matches candidates on previous LinkedIn Facebook • first for branding, sourcing, and converting candidates. Ning SelectMinds building alumni and other employee Jobfox Ryze to recruiters based across n = areas and social than MySpace, a similar personal social networking tool. building alumni andscored employee • Facebook, 58.personalhighersite with more than 150 million active users, scored well all a networks, also other well for to recruiters experiences and career work based on previous • across a social network that offers a platform for individuals or organizations Ning, all areas and higher than MySpace, a similar personal social networking tool. networks, also relativewellsome branding scored to for work experienceshelpscareer interests, and facilitate • Ning, a social network that offersand maintain social networks of their own, scored to independently build, brand, a platform for individuals or organizations branding relative social networks. of the other to some interests, helps facilitate networking introductions and Differentiating Features of Notable Online Social Networking Sites high for branding and brand, and candidates (higher than all of the social networks of the other social networks. to independently build, converting maintain social networks of their own, scored introductionsrelatively effective for and is and networking converting candidates. and is relatively effective for with the exception of LinkedIn). high for branding and converting candidates (higher than all of the social networks converting candidates. Internal and External Candidate-Focused Sites with the exception of LinkedIn). Alumni- and Employee-Focused Sites Mutual Job Matching Sites Recruiters branding, sourcing,millioneffectivepart of their network, ranked recruiting process activities, online career site first for find LinkedIn • Overall, LinkedIn, with 35 professionals as for all the major • SelectMinds, a socialanetwork that and converting candidates. offers organizations platform for * The height of the bars in the chart indicate the percentage of organizations • Jobfox, an that matches candidates Source: Web 2.0 Technology and Tools Effectiveness Survey; Recruiting Roundtable research. * that height the particularthe chart indicate the percentage of organizations The rated of the bars in tool very effective or effective. Source: Web 2.0 Technology and Tools Effectiveness Survey; Recruiting Roundtable research. • Facebook, a personal social site with more than 150 million active users, scored well 2 building alumni and other employee to recruiters based on previous while results for the than MySpace, a similar personal socialnetworks are mixed. well for other online social networking tool. networks, also scored that rated the particular tool very effective or effective. !!"#$%&%'( © 2009 Corporate Executive Board. All Rights Reserved. 2 !!"#$%&%'( © 2009 Corporate Executive Board. All Rights Reserved. across all areas and higher work experiences and career • Ning, a social network that offers a platform for individuals or organizations branding relative to some interests, helps facilitate to independently build, brand, and maintain social networks of their own, scored of the other social networks. introductions and networking high for branding and converting candidates (higher than all of the social networks and is relatively effective for with the exception of LinkedIn). converting candidates. Presentation by: * The height of the bars in the chart indicate the percentage of organizations Source: Web 2.0 Technology and Tools Effectiveness Survey; Recruiting Roundtable research. that rated the particular tool very effective or effective. !!"#$%&%'( © 2009 Corporate Executive Board. All Rights Reserved. 2
  • 7. 50 million+ users ‣ Average Age: 40+ ‣ 68% of members earn more than $60,000 ‣ 80% are college or graduate school educated ‣ 54% Male — 46% Female ‣ 84% Caucasian — 8% Asian Presentation by:
  • 8. 500 million+ users ‣ Average Age: 27 ‣ 58% of members earn more than $60,000 ‣ 43% college or grad school educated ‣ 46% Male — 54% Female “ Doing a Facebook background check may give you a truer ‣ 78% Caucasian — indication of the type of person you are about to hire.” 11% African-American - David Rollo, SVP Digital/Social Meida Presentation by:
  • 9. Career Site: Keys to Maximizing ‣ Invest in SEO and SEM to drive traffic to your career website ‣ Compete for talent at the moment of search ‣ Ensure your career website is on the 1st page of results for: ➡ “Your Company Name” Jobs — General Electric Jobs ➡ “Your City” Jobs — Dayton Jobs ➡ “Your Industry” Jobs — Manufacturing Jobs ➡ “Job Title(s) You Recruit For” Jobs — Marketing Jobs If you’re not on the 1st page of search results, you might as well not exist. Presentation by:
  • 10. What’s your relationship? Broadcasting Interacting Engaging Presentation by:
  • 11. How will social media impact your business? Relationship- Entire Control Transparency building organization Culture becomes more provides Shifts important competitive becomes part of the conversation changes advantage Presentation by:
  • 12. According to in 2010... 40.8% 26.2% CMO’s investing in social media to build brand awareness Presentation by:
  • 13. Making room for innovation Human Resources, Marketing, Public Relations, and Communications are coming together to embrace employee participation, increase collaboration and trust that enables companies to confidently empower the voices that shape their brand. @hellojustinoh Human Resources, Marketing, Public Relations and Communications are coming Presentation by: together to embrace employee participation, increase collaboration and trust that enable companies to confidently empowe the voices that shape their brand
  • 14. Facebook Page: Careers at The Pepsi Bottling Group Presentation by:
  • 16. Final Thoughts . . . Presentation by: